Privacy Policy
Effective Date: May 9, 2026
Flamingo Industries, Inc., DBA Flamingo Yacht Charters (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including information collected through our website, booking forms, SMS communications, and related services.
1. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Billing information
- Government-issued identification, if required
- Charter preferences and booking details
Automatically Collected Information
- IP address
- Browser type
- Device information
- Referring URLs
- Website usage data
- Cookies and analytics information
SMS and Communication Data
- Mobile phone number
- SMS consent records
- Message interaction data
- Delivery confirmations
- Communication preferences
2. How We Use Your Information
- To process bookings and payments
- To provide customer support
- To send booking confirmations and updates
- To send transactional SMS notifications
- To send marketing communications only where consent has been provided
- To improve our services and website functionality
- To maintain legal and regulatory compliance
- To prevent fraud or misuse
3. SMS Communications
By providing your phone number and opting into SMS communications, you consent to receive text messages from Flamingo Yacht Charters.
Types of SMS Messages
- Booking confirmations
- Reservation reminders
- Arrival instructions
- Customer support communications
- Promotional and marketing offers, if separately consented
Message Frequency
Message frequency may vary depending on your interactions and bookings.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.
You may also contact us directly at:
Email: [email protected]
Phone: 786-758-7384
SMS Consent
SMS consent is not a condition of purchase. We maintain records of SMS consent in accordance with applicable regulations and carrier requirements.
Phone numbers collected for SMS consent purposes will not be shared with third parties or affiliates for marketing purposes.
4. Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers only as necessary to operate our business, including:
- Payment processors
- Booking and CRM platforms
- SMS and communication providers
- Website hosting providers
- Legal or regulatory authorities when required by law
All third-party providers are required to maintain appropriate safeguards for your information.
5. Data Retention
We retain personal information only as long as necessary for business operations, legal compliance, tax and accounting obligations, dispute resolution, enforcement of agreements, and SMS compliance records.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, personalize user experience, and support advertising or remarketing campaigns.
You may disable cookies through your browser settings; however, some site functionality may be affected.
7. Data Security
We implement commercially reasonable safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
8. Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also withdraw consent or opt out of marketing communications.
To exercise these rights, contact us at [email protected].
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
12. Contact Information
Flamingo Industries, Inc.
DBA Flamingo Yacht Charters
Website: Flamingo Yacht Charters home page
Email: [email protected]
Phone: 786-758-7384
SMS Terms & Conditions
1. SMS Consent Communication
Phone numbers collected for SMS consent purposes will not be shared with third parties or affiliates for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Flamingo Yacht Charters, you may receive messages related to:
- Booking confirmations
- Reservation reminders
- Arrival instructions
- Account notifications
- Customer support communications
- Promotional offers, if marketing consent has been provided
3. Message Frequency
Message frequency may vary depending on your booking or inquiry.
4. Potential Fees for SMS Messaging
Message and data rates may apply depending on your mobile carrier and plan.
5. Opt-In Method
You may opt in to receive SMS messages from Flamingo Yacht Charters by submitting an online form, checking an SMS consent checkbox, booking a charter, or otherwise providing written or verbal consent.
6. Opt-Out Method
You can opt out at any time by replying STOP to any SMS message. After opting out, you may receive a final confirmation message.
7. Help
For assistance, reply HELP or contact us at [email protected].
8. Standard Messaging Disclosure
Message and data rates may apply. Message frequency may vary. Reply STOP to unsubscribe. Reply HELP for help. SMS consent is not a condition of purchase.