Privacy Policy
Effective Date: September 22, 2026
Flamingo Industries, Inc., DBA Flamingo Yacht Charters (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including information collected through our website, booking forms, SMS communications, and related services.
1. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Billing information
- Government-issued identification, if required
- Charter preferences and booking details
Automatically Collected Information
- IP address
- Browser type
- Device information
- Referring URLs
- Website usage data
- Cookies and analytics information
SMS and Communication Data
- Mobile phone number
- SMS and promotional email consent records
- Message interaction data
- Delivery confirmations
- Communication preferences
2. How We Use Your Information
- To process bookings and payments
- To provide customer support
- To send booking confirmations and updates
- To send promotional SMS and email communications only where separate consent for that channel has been provided
- To improve our services and website functionality
- To maintain legal and regulatory compliance
- To prevent fraud or misuse
3. Promotional SMS and Email Communications
Flamingo Yacht Charters collects promotional SMS and promotional email consent through separate, optional checkboxes that are unchecked by default. Providing a phone number or email address, submitting an inquiry, making a booking, or accepting general website terms does not enroll a person in either marketing channel. Consent is not a condition of purchase.
Promotional SMS
A person may separately choose the promotional SMS checkbox to receive recurring automated promotional messages about charter offers, special promotions, and event ideas. Promotional message frequency varies and is limited to up to 4 messages per month. The designated sender for this program is +1 (888) 299-1773. Promotional messages are sent only where separate promotional consent has been recorded.
Promotional Email
A person may separately choose the optional promotional email checkbox to receive emails from Flamingo Yacht Charters about charter offers, special promotions, and event ideas at the email address they provide. They can unsubscribe at any time using the link in any marketing email. Choosing promotional email does not provide SMS consent, and choosing promotional SMS does not provide email consent.
Consent, Guest Data, and Records
We record each channel’s consent choice separately, together with the disclosure version and text, time of submission, relevant phone number or email address, and form/source details for compliance and customer-service purposes. Each guest or other person must make their own choice; we do not copy a primary renter’s promotional consent to another person.
Message Rates, STOP, and HELP
Message and data rates may apply depending on your mobile carrier plan. Reply STOP to +1 (888) 299-1773 to opt out of promotional SMS, or reply HELP for help.
Mobile numbers and SMS consent data are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. For help, contact [email protected] or +1 (786) 758-7384.
4. Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers only as necessary to operate our business, including:
- Payment processors
- Booking and CRM platforms
- SMS and communication providers
- Website hosting providers
- Legal or regulatory authorities when required by law
All third-party providers are required to maintain appropriate safeguards for your information.
5. Data Retention
We retain personal information only as long as necessary for business operations, legal compliance, tax and accounting obligations, dispute resolution, enforcement of agreements, and communication consent records.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, personalize user experience, and support advertising or remarketing campaigns.
You may disable cookies through your browser settings; however, some site functionality may be affected.
7. Data Security
We implement commercially reasonable safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
8. Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also withdraw consent or opt out of marketing communications.
To exercise these rights, contact us at [email protected].
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
12. Contact Information
Flamingo Industries, Inc.
DBA Flamingo Yacht Charters
Website: Flamingo Yacht Charters home page
Email: [email protected]
Phone: +1 (786) 758-7384
SMS Terms & Conditions
The complete, current SMS Terms & Conditions are available at https://flamingoyachtcharters.com/sms-terms/. That page describes the optional promotional SMS program, including enrollment, message frequency, STOP, HELP, and contact information.